Privacy Policy

Introduction

CRED for Microsoft Teams ("the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the App within Microsoft Teams.

Information we collect

The App collects the following information:

• Microsoft Teams user information (name, email, Teams ID) for authentication and app functionality
• CRED account information accessed via OAuth authentication
• Messages and queries sent to the bot for processing and response generation
• File uploads (PDFs, CSVs, Excel files, images) for analysis and processing

How we use your information

We use the collected information to:

• Provide and maintain the App's functionality
• Process your queries and generate responses
• Analyze uploaded files and provide insights
• Connect to your CRED account to access platform features
• Improve our services and user experience

Data security

We use industry-standard security measures to protect your data:

• OAuth authentication—we do not store your credentials
• Data is encrypted in transit and at rest
• SOC 2 and GDPR compliance
• Regular security audits and updates

Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• CRED platform services for app functionality
• Service providers that help operate the App (under strict confidentiality agreements)
• When required by law or to protect our rights

Your rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of certain data processing activities
• Uninstall the App at any time, which will stop data collection

Contact us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@credplatform.com
Website: www.credplatform.com